Reviews

Joanne
• 12/16/2022
Love delivery !! Driver is so nice !
Joel
• 11/18/2022
I love their food and their employees. We order so much that our driver usually just opens the door and leaves the food inside and I can’t complain I love it ! Thank you so much Panda east ❤️
Kristin
• 10/20/2022
The food is always so delicious
Joseph
• 12/31/2021
We received the Veggie Lovers Sushi Platter.
Joanne
• 12/30/2021
Delicious & hot food , wonderful service & delivery!! Will definitely order again from Panda East 😍❤️
Jonathan
• 9/4/2021
Best Chinese restaurant in Amherst
Timothy
• 8/5/2021
Small number of cold shrimp in fried rice. Delivery demanded credit card, when already paid.
Timothy
• 3/20/2021
Request for hot oil, plates, forks ignored
Gricelle
• 2/13/2021
Wonton soup was too salty
Jesse
• 12/24/2020
Panda East had technical difficulties taking orders from this app. I wasn’t the only one who had trouble. The restaurant did not see the order and it took 1 hour (of in person waiting) to get order.
Rosalind
• 12/1/2020
Took an hour to del almost down street
Jazzy
• 11/16/2020
Driver went above and beyond to bring me my food!
Isaac
• 10/10/2020
I asked for substitute of egg roll for boneless spareribs and didn't get it
Timothy
• 9/26/2020
Quick and tasty food
Jonathan
• 7/11/2020
God damn this was good!!!
Yudong
• 5/26/2020
味道很好
Se H.
• 5/7/2020
Fantastic. Perfect cuisine!
Rachael
• 4/12/2020
Food was ok but some arrived cold.
Lisa
• 12/30/2019
Quite good!
Neelesh Kumar
• 4/5/2019
Awesome as always
Sam
• 11/6/2018
Great
William
• 9/3/2018
Order was here within a half hour, hot and good!
Ivette
• 5/31/2018
Was able to revise order by deleting item, after order was submitted and payed for, but hit a snag when paid again for revised order. Panda East told me first I had one (correct) order but then called me back to say there were two orders (apparently BM calls in the order to then), and they were already prepared and I had to buy it. I responded that I had just paid for the order(s( and that is why I was calling. I was due to pick up in half an hour and I thought food was prepared fresh. I threatened to cancel both items and not eat at their restaurant in the future. I hung up and he called back, amenable now, and told me to call Beyond Menu - they were great and cancelled the first order. Phone number not on line, only email; found phone number on confirmation email. App needs customer better autonomy.
ALISA
• 5/27/2018
Food fine. Service from the restaurant: the person who first answered the phone five minutes after I ordered online said no, the order hadn't come through, and gave me no confidence they were on top of it -- no suggestion that they would call me, or that I could call back in x minutes simply because it usually took a few to come through. Just basically shrugged and hung up. I then called ten minutes after that and different person assured me in process and offered my phone number as reference. It's important to train restaurant phone answerers to have a clue, but that's nothing new in Western MA:-(
Bob
• 12/7/2017
Asked for brown sauce and it didn't happen
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